Return and Refund Policy

Thank you for shopping at Noman Traders. We want to ensure your complete satisfaction with your purchase. If, for any reason, you are not entirely satisfied with your product, we’re here to help.

Return

If you have received a damaged or broken item, you are eligible for a return. Your item must be unused and in the same condition in which you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at 02132779401. They will provide you with further instructions and guide you through the return process. Please have your order number or proof of purchase ready when you contact us.

Refund

Once we receive your returned item, our team will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment.

Please note that the original shipping charges, if any, are non-refundable. Additionally, any return shipping costs will be the responsibility of the customer, unless the return is due to a defective or incorrect item shipped.

Exchange

A certain percentage of the amount is deducted in the case of an exchange due to a change of mind. If you wish to exchange your product for a different model, size, or color, please contact our customer service team. They will guide you through the exchange process and provide you with the necessary information.

Defective or damaged item

In the rare event that you receive a defective or damaged item, please contact our customer service team immediately. We will work with you to resolve the issue promptly, whether it involves a replacement, repair, or refund.

Please inspect your purchases upon delivery and notify us within the same day of any defect or damage. We may request supporting documentation or images to facilitate the resolution process.

Exception

Please note that certain products may have specific return policies due to their nature or the company’s guidelines. These exceptions will be clearly stated on the product page or communicated during the purchase process.

Contact Us

If you have any questions or concerns regarding our return and refund policy, please don’t hesitate to contact our customer service team at 02132779401. We are here to assist you and ensure your satisfaction.